February 1st, 2017
Gurtler Industries recently held its biennial global sales and service meeting in Schererville, IN, outside of Chicago, IL. Over 75 sales and service and management team members attended the three-day conference. Representatives came in from across the USA, Mexico, Canada, and Australia. At the meeting, Gurtler introduced its newly developed corporate philosophy, The Gurtler Advantage: SERVICE•INNOVATION•PEOPLE. The sales team participated in three days of technical training that focused on improving service capabilities, learning about new innovative products and systems, and personal development.
The highlight of the meeting was a customer forum in which four executives from various laundry market segments spoke about their views on service, innovation and people, as it affects their businesses, their vendors, and their customers. The open forum, Q&A format helped the Gurtler sales and service team learn about what is top-of-mind for their laundry customers, and how they can better respond to their needs.
Left to right in the photo above, representing the food service/linen market was John Tayler, general manager of Alsco, Chicago; representing the Healthcare laundry segment was Scott Reppert, CEO of Superior Health Linens and Logan’s Linens with several locations in Wisconsin, Illinois and Kentucky; representing the hospitality laundry market was Bonnie Kornota, owner of Best Hand Laundry in Chicago; and representing the industrial laundry market was Jim Buik, president and owner of Roscoe Company of Chicago, IL.