Nicolas Legault is the Regional Director of Gurtler’s Canadian business unit, based out of Montreal, Quebec. In addition to managing our Canadian sales team he has one of Gurtler’s largest sales territories that he personally services. Gurtler surveys our customers annually as part of our ISO certification program. In 2022 Nicolas’ customer ratings were a consistent 5 out of 5 for his quality of service, response time for problem solving, and his technical support. Nicolas received a “perfect” score, 120 out of a possible 120 points from his customer ratings. At the recent Gurtler Global Sales Meeting Nicolas was recognized by Gurtler as the 2021 Salesperson of the Year for his excellence in customer satisfaction, customer retention and sales volume and growth.
One of Nicolas’ customers, David Diachidos, chief of laundry and linen services at Jewish General Hospital, Montreal, Quebec has the following comments: “It is important to me that you know how satisfied I am with the service we receive from Gurtler. Everyone we deal with is kind and helpful, extremely responsive. I would particularly like to highlight the quality service we receive from Nicolas. He always makes time to talk to us and explain all about the industry. It is always a pleasure dealing with him and everyone on the team. Please keep up the great work!”
Chad Laframboise, general manager of Northern Uniform, Sudbury, Ontario, also comments about Nicolas: “In my 16 years in this industry I have never encountered another individual with his work ethic and deep concern for customer well-being. Every action is deliberately planned, satisfying today’s needs while positioning wisely for the future. His contributions far outreach his responsibilities; he is not just a vendor rep, Nicolas is a part of our team, a true friend of Northern Uniform. I would go so far as to say that we have a competitive advantage in the marketplace with Nicolas on our side.”